General FAQ's

Marlies Walters avatar Anne-Rose avatar Katie Cannon avatar +1
18 articles in this collection
Written by Marlies Walters, Anne-Rose, Katie Cannon and 1 other

How do I know which Professionals have accepted my invitation? How do I send them another invite?

Do you need to nudge your staff to set up their Dynasource profiles? Here's how.
Katie Cannon avatar
Written by Katie Cannon
Updated over a week ago

Why isn't my invitation link working?

Learn why you are having trouble onboarding via your emailed invite.
Katie Cannon avatar
Written by Katie Cannon
Updated over a week ago

How can I find the Dynasource Search page?

You are logged in at Dynasource, but you can't find the Dynasource Search page which can also be found by external users and customers.
Marlies Walters avatar
Written by Marlies Walters
Updated over a week ago

Is the platform available in languages other than English?

Dynasource is in the process of working with translators to serve more customers seamlessly within the global IT ecosystem.
Katie Cannon avatar
Written by Katie Cannon
Updated over a week ago

How do I opt in or opt out of marketing communications?

Choose which information you'd like to receive in just a few easy steps.
Katie Cannon avatar
Written by Katie Cannon
Updated over a week ago

Can People Contact Me Directly?

No, the only contact information visible to others are the details of the company.
Amalea Miller avatar
Written by Amalea Miller
Updated over a week ago

Does your office speak French, German, Spanish or another language?

Dynasource is English-speaking, but we can occasionally offer help in another language.
Katie Cannon avatar
Written by Katie Cannon
Updated over a week ago

Can I Change My Account Email?

Find out how to update your account email in a few easy steps.
Amalea Miller avatar
Written by Amalea Miller
Updated over a week ago

How can I close my Dynasource account?

We'd hate to see you go, but find out how to terminate your account.
Katie Cannon avatar
Written by Katie Cannon
Updated over a week ago

Onboarding to Dynasource

Discover what roles we use in our platform and what responsibilities they have.
Anne-Rose avatar
Written by Anne-Rose
Updated over a week ago

How will you notify me if my data is breached?

In the unlikely event your data falls into the wrong hands, we'll let you know right away.
Katie Cannon avatar
Written by Katie Cannon
Updated over a week ago

Why has my account been blocked?

What happens when you can't log in your account anymore?
Marlies Walters avatar
Written by Marlies Walters
Updated over a week ago

How does Dynasource stack rank search results?

Advertising doesn't influence our search results. Learn what does.
Marlies Walters avatar
Written by Marlies Walters
Updated over a week ago

What do I do if I have forgotten or want to change my password?

How to reset your password.
Katie Cannon avatar
Written by Katie Cannon
Updated over a week ago

Is my data secure?

How am I sure that my data is secure with Dynasource?
Marlies Walters avatar
Written by Marlies Walters
Updated over a week ago

How do you secure my data?

Feel confident that your data is safe with Dynasource.
Katie Cannon avatar
Written by Katie Cannon
Updated over a week ago

Can I change the visibility of my profile?

Find out about privacy settings for all of the different roles on Dynasource.
Katie Cannon avatar
Written by Katie Cannon
Updated over a week ago

Where can I report an bug or improvement?

If you experience a bug or request an improvement in the platform or our website please let us know.
Marlies Walters avatar
Written by Marlies Walters
Updated over a week ago